Shipping Policy

Shipping Policy

We ship across the United States with discreet, secure packaging on every order.

Where we ship

We currently ship to all U.S. states within the contiguous United States. At this time we're unable to ship to Alaska, Hawaii, U.S. territories, or international addresses.

Shipping options & rates

Delivery times are estimates and begin once your order has been processed and shipped.

Processing time

Orders are typically prepared and shipped within 1–2 business days. You'll receive a confirmation email with tracking as soon as your order is on its way. Orders placed on weekends or holidays are processed the next business day.

Discreet packaging

Every order ships in plain, unbranded packaging. There's nothing on the outside that describes what's inside — your order stays your business.

Tracking your order

Once your order ships, we'll email you a tracking link so you can follow it to your door. If your tracking hasn't updated after a few business days, reach out and we'll look into it.

Wrong or incomplete addresses

Please double-check your shipping address at checkout. If a package is returned because of an incorrect or incomplete address, you'll be responsible for any reshipment costs.

Questions?

Email us anytime at hello@prepflora.com with your order number and we'll be glad to help.